Tuesday, January 20, 2009

Give Triple-A Treatment: Attention, Affirmation, Appreciation

In John Maxwell's book, 25 Ways to Win with People: How to Make Others Feel Like a Million Bucks, he encourages readers to focus on the people that we meet, make them look good, rather than ourselves.

This includes being able to say something positive and encouraging to the person we deal with especially on the first 30-seconds of our conversation. To do that requires giving triple-a treatment - attention, affirmation, and appreciation.

Support through action
Furthermore, our action should speak louder than words. In growing relationships, think about what is special, unique, and wonderful about a person? How can you show it to others? Back up high opinion of a person with action that reinforces it.

This is important as for those who have achieved humble successes today are greatly attributed to the fact that someone (or a lot) believed they could and told them so.

Make dreams come true
When a person shares their dream with you, it is the center of that person's soul. Offer specific help in bringing another person closer to making the dream a reality. This can include starting a business, finishing a project, perform well in a competition, among others. Once you help a person win or make their dreams come true, you have a friend for life.

We can't do it alone
Maxwell said that success in life has everything to do with what we do for others. At the same time, we all need others to do for us what we cannot do for ourselves. That is also why we should focus our thinking on the value we can add to others.

The book, 25 Ways to Win with People: How to Make Others Feel Like a Million Bucks, is definitely a must read book for anyone who wants to establish great relationship with people.

You can check out more books by John Maxwell at the Influential Blogger aStore.

Monday, January 05, 2009

Four Aspects to Make Thinking a Usable Skill

(This mind map image represents the 25 thinking skills for thinkers. Click for bigger view.)

I usually go through some stage of a deliberate thinking pause. I guess you can partly see that reflected in this blog where posting was less than my usual or themes get observed depending on what I am learning.

It was usually a time of unlearning and learning new things concurrently.

Whenever I need to get this done, I would turn to Edward De Bono's Thinking Course. He said that to develop thinking as a skill, it should be:
  1. Deliberate
    This is being in control of one's thinking and be able to use it at will.
  2. Focused
    Untrained thinking is usually point-to-point, idea-to-idea. To be focused is the hardest to achieve as the mind loves to wander to interesting alleys that open up. Focus in thinking can be as tight as you want to any object or question at hand.
  3. Confident
    One does not have to prove being right or wrong. It is an operational skill, not an ego-achievement. A confident thinker must be willing to listen to others, acquire new ideas, look at things differently, think about something, and even acknowledge that an answer has not been found.
  4. Enjoyable
    Thinking must be done as often as possible. Be open to think about different things: having ideas, working them out, engage in thinking-type discussion. Unfortunately, there's not too many opportunities to foster the framework with like-minded people. I tried creating the suggested "thinking club" but I realized there's too few who has read the book at the moment.
De Bono also emphasized the importance of the self-image "I am a thinker". It is an operational image where you can try to think about things, enjoy it. This includes appreciating the time constraint (whether that is 30 seconds or 5 minutes) that brings thinking energy to focus and harvest the lessons learned from the discussion.


Saturday, January 03, 2009

Top 10 Twitter Authority

Chris Baskind post "There is No Authority in Social Media" caught my attention. The gist of the post, in my understanding, is how some of the 3rd party Twitter-value added sites measures "authority". I think it depends on where you are coming from. Here are some thoughts in parallel to blogs where influence or authority is usually measured:
  • number of followers or subscribers.
  • number of reblog or retwits.
  • number of replies or comments.
  • number of links or special mention.
  • and many more.
However, when it comes to authority on a subject is concern, basing a listing of results according to number of followers may not be most satisfactory basis at the moment, such as what Twitority is doing (Although I was able to find Twitter users who mentioned the keyphrase Busby SEO Test in their twits and followed them). Other factors may come into consideration such as:
  • volume of search on the topic where the said twit status is viewed the most.
  • volume of replies.
  • volume of re-twits.
  • volume of clicks on the url shared.
Even though there may not be a fully accurate set of metrics at the moment, there is no harm coming up with a tool that intends to filter such information out. For marketers and even for advocates, such information is important. When i was working on the emerging influential blogs writing project, I invested time to look for people who mentioned influential+blogs in their twits hoping to target them for the writing project. Some of them joined while others didn't had time.

To pursue this discussion further, I invite you to participate by either replying to the comments or post it in your blog on who do you consider as the top 10 Twitter authority and why. Your list can be based on:
  • the folks you follow at Twitter (state their Twitter id so we can follow too)
  • the folks you value the information and view the urls they share.
  • the folks you don't hesitate passing on their twits.
  • that if you'll be reduced to following certain number of folks (like 20 or 30), these are the people you won't take out from your list.
Your insight shall be more than welcome. Should you decide to blog about your list, I shall add a link to your post here for others to view also.